Disappointing, yet well located

Liked: The staff was really nice The veranda is pretty
Disliked: The room were smelling bad and there was a big amount of dust and even spider webs - and hair in the bathtub

A convenient and comfortable stay.

Liked: Breakfast is good, although coffee is bitter and fat-free plain yoghurt is horrible! Please consider getting full-fat/Greek yoghurt - it’s so much tastier, better for you and free from additives. Comfy beds. Wonderful location overlooking Jesus Green, just a short walk into town.
Disliked: Most of the staff don’t know how to smile or show that customers are welcome. Decor is a bit tired. Wi-Fi is patchy. We could hear everything the person in the next room was doing. The lights at the front of the hotel are far too bright - completely unnecessary in these energy-saving times!

Could be better

Liked: Continental breakfast was very good.Location about 1/3 mile from city centre
Disliked: Car parking if booked through 3rd party.... £18 per nightIf hotel booked direct.... free of charge.Overall hotel feels tired, and needs updating.Three/four floors.... with no lift and steeper than normal stairs

Superb

Very pleasant indeed.

Liked: Quite good. I thought £12 extra for a cooked breakfast was a little pricey. Perhaps more variety of fruit needed.The food for supper was very good.

Exceptional

Superb

Superb

Liked: Very comfortable

Very good service

Liked: The Hotel is very nice, although the rooms are a little dated, they are very well furnished. The service we received from Prasanth was excellent. There was a problem with the radiator in our room, which unfortunately could not be fixed and we were moved to an adjacent room without the sauna type conditions. Thank you Prasanth again for your help.