Good.we will staying there again...

Liked: We stayed in room 706. The toilet seat was hanging by a thread- very loose.

Good

Liked: the beds were very comfortable
Disliked: there was a sewerage smell coming from the bathroom drains

Friendly staff but no real...

Liked: Reasonable

The Olsen is good but...

Liked: great position
Disliked: ouse keeping wasnt up to standard . my room was left unattended all day

Excellent location

Liked: We had a fabulous studio , BUT the entry door failed to open after we’d dropped our luggage off. The staff were accommodating and the manager offered us a drink in the bar as he thought it would be a quick fix. It took over an hour and were then told we were being moved to a “superior suite” . It wasn’t better, it had smaller bathrooms, but it had a balcony which was no use to us. Breakfast was good, but I got the impression that it was not a well maintained hotel, eg the safe didn’t work (in the 1st room), the 1 lift had access to all floors unlike the other 2 which could only be accessed with the security key. The signage on doors and lifts had broken lettering and the lift floor at the doors needed to be repaired. It’s a great location despite the unpleasant experience.

Great stay

Liked: Perfect location near train station and cool area of Melbourne. Room was set up a bit strangely, but generally it was great.

super friendly and accommodating staff,...

Liked: super friendly and accommodating staff, quick to respond to any requests. Nice pool and gym.
Disliked: well appointed but not the most well thought out rooms. It took me a day to work out the various lighting configurations and there were no cloths or teatowels to clean up the kitchenette.

Comfortable and convenienr

Liked: The bed was comfortable the location excellent the room quite large
Disliked: There was no on site parking and we were not previously informed.

Good