Art Series - The Chen Guest Reviews
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Write a review
Perminder Fri, 18 April 2025
Passable
Helen Thu, 17 April 2025
I needed somewhere close to...
Liked: The property is lovely, staff were very friendly, artwork is lovely, rooms are really well appointed
Disliked: Nothing
Patricia Thu, 17 April 2025
OK but due to above...
Liked: parking, bed
Disliked: The curtains did not draw across all the way so needed a sleeping mask. The toilet roll holder is back behind the toilet so difficult to reach. The towels were left on the floor but were not replaced for the next day so damp, had to go to reception and they actually asked in an abrupt manner if we had asked for the towels to be replaced. The email re arrival contained a sentence stating for access to the car park we had organised go to this link ... but the link was: "[file deleted]" so when we arrived we stopped outside in the opposite car parking area for 3 minutes. When we got back from checking in we had a fine for $198. Really unhappy with hotel for not providing the details so that we could have avoided the fine - we are not locals.
Satwant Wed, 16 April 2025
Pleasant
Susan Wed, 16 April 2025
Overall, comfortable stay in excellent...
Liked: As always room was small but perfectly appointed. Really good shower and amenities.
Disliked: Not very clear information about how & where to access carpark for check-in and stay.Inadequate signage for lifts and which lifts accessed which towers, was unaware until check-out there was a lift for guests that enabled access to all floors. Found reception staff pleasant but not very informative
David Wed, 9 April 2025
Fair for the price but...
Liked: bed was fine, bathroom functional, quiet room. reasonably clean
Disliked: adjoining cafe very seedy. Needed a good clean
Shimin Tue, 8 April 2025
Superb
Jessica Sun, 6 April 2025
Exceptional
Jan Wed, 2 April 2025
Happy.
Liked: Great location near all public transport options. Pool and gym excellent. Great pillows!Clean but not perfectly so.Parking hard to find at check in.
Darren Tue, 1 April 2025
The hotel was very close...
Liked: Location.