Wonderful

Liked: Location
Disliked: Nothing

Exceptional

Exceptional

Liked: Beautiful propertiesDecorated greatNice roof top
Disliked: No dressers in roomNot functional at allNot enough closet space and hangers either

Exceptional

Liked: We love the rooms, the location and the rooftop. Best shower of all the hotels we stay in. Would maybe be even better with a hand held shower attachment.
Disliked: Can't think of anything we didn't like.

Exceptional

Not sure why I paid...

Liked: Rooftop bar staff is great. Very very friendly.
Disliked: The bed was so firm, it was extremely uncomfortable. The floor mat was already wet and hung on the shower handle when we arrived. It was the same tier of experience we received at the Courtyard by the airport. People were fighting and shouting in the halls. And our bathroom sliding door was inoperable.

Great location and service- poor...

Liked: The hotel is clean and ideally situated for walking out of the hotel and exploring the city. The staff were incredibly friendly, and a huge shout out to Inkar in particular. We had an issue and her customer service was exceptional. She turned a negative situation into a positive one. She also made a wonderful recommendation for dinner. Inkar is top notch.
Disliked: As nice as the hotel is for all the reasons listed, the sound insulation is non-existent. We specifically wrote how we value quiet and in the room across the hallway, a toddler repeatedly was screaming. We moved rooms. In the new room, we immediately heard our neighbor burp and then heard him carry on a phone conversation that we could hear word for word. If you look at the door, there is a large gap at the bottom which means you hear everything coming down the hallway. We put a towel at the base of the door which didn't help much. As for hearing right through the wall, it can only mean not enough attention was paid to insulating the room. All of this isn't the fault of the staff, who were exceptional.

Very good

Exceptional