Not sure why I paid...

Liked: Rooftop bar staff is great. Very very friendly.
Disliked: The bed was so firm, it was extremely uncomfortable. The floor mat was already wet and hung on the shower handle when we arrived. It was the same tier of experience we received at the Courtyard by the airport. People were fighting and shouting in the halls. And our bathroom sliding door was inoperable.

Great location and service- poor...

Liked: The hotel is clean and ideally situated for walking out of the hotel and exploring the city. The staff were incredibly friendly, and a huge shout out to Inkar in particular. We had an issue and her customer service was exceptional. She turned a negative situation into a positive one. She also made a wonderful recommendation for dinner. Inkar is top notch.
Disliked: As nice as the hotel is for all the reasons listed, the sound insulation is non-existent. We specifically wrote how we value quiet and in the room across the hallway, a toddler repeatedly was screaming. We moved rooms. In the new room, we immediately heard our neighbor burp and then heard him carry on a phone conversation that we could hear word for word. If you look at the door, there is a large gap at the bottom which means you hear everything coming down the hallway. We put a towel at the base of the door which didn't help much. As for hearing right through the wall, it can only mean not enough attention was paid to insulating the room. All of this isn't the fault of the staff, who were exceptional.

Very good

Exceptional

Exceptional

Exceptional

Superb

Liked: ALL Staff very friendly and accommodating. The shuttle service, beach chairs, towels and bikes included with stay made for an un-encumbered stay. The breakfast we had included was hearty and selections interesting.
Disliked: Upon making reservations , the various sites I explored had inconsistent information about Art Ovation in terms of the amenities.

Comfortable and convenient to concert...

Liked: Wry clean and spacious rooms. Very professional staff.
Disliked: I left a charger behind and someone was supposed to get back to me but never did. Room 614 in Ovation hotel. There were three cables.

Perfect for one night

Liked: Good sized roomHotel in great locationRoof top pool looked inviting but did not have time to enjoy
Disliked: Valet parking charges were higher than booking.com advised by email a couple of days prior to stayRooms were noisy - probably due to way hotel was constructed (had lots of noise from room opposite side of the corridor)