ARCOTEL Rubin Hamburg, Hamburg

Superb

Liked: The hotel room was comfortable, spacious, and immaculate clean. Breakfast comes with a variety of food. The staff were friendly and helpful. The location is just perfect and has a good train connection.

Exceptional

Liked: Breakfast was good price with an awesome selection and you can fill your cup as many times as you like. The room was beautiful with a nice big comfy bed. Wellness SPA was great with sauna and exercise equipment
Disliked: Neighbours knowing how to close a heavy door. Staff that advise the clients how to make sure the doors do not bang shut through the night.. The TV would have been nice if we could cast to it from our devices.

Lovely place .. shame about...

Liked: The room was absolutely lovely on the 7th Floor near the wellness center. The lift was fast to take us there. The minibar was great and kept our drinks and chocolates nice and cold. Bed was incredibly comfy, large bath tub and shower with full size mirror was also very nice.
Disliked: Two things. The doors here are heavy and swing closed. The first time you walk into the room, you let the door go and it is scary how loud it bangs shut. Sane people would never do this twice. Our neighbours it seems were not sane and allowed the doors to bang shut all day and night. . as a light sleeper this is very annoying.

Very good

Adequate Hotel in Convenient Location

Liked: The room was generally acceptable and comfortable. Location is convenient for U/S Bahn. Breakfast was perfectly adequate.
Disliked: A second chair in bedroom would have been useful - why do many hotels only provide 1 chair in a double room (what is the other person supposed to do ??)The Bar of the hotel is not particularly friendly - curt staff who kept popping outside for a smoke.Breakfast queues at weekend are rather long at peak times.

Good

Good location, if you travel...

Liked: Comfortable and quiet rooms
Disliked: The street is a little bit sketchy in the night

Good place to stay if...

Liked: Comfortable room, staff lovely, breakfast good.
Disliked: Location was close enough to the train station but was quite noisy at night and I didn’t feel I could walk alone after dark.

Very good

Superb

Liked: The room was huge for its money and it contained a wide desk attached to the wall and a comfy chair. The suite was soundproof and had a relatively quiet fan in the bathroom. The floor rug looked new and was pleasant on the touch.
Disliked: How the breakfast was organized seemed amateur to me: the placement of clean dishes around the cafeteria make you walk a lot. In the suite the sink hole mechanism in the bathtub was standing out too much and made my feet hurt. The two power sockets on the desk were installed 90 degrees off and because of that the kettle cable was blocking the light switch above the upper socket and I was unable to plug a T-connector in the lower socket.