Exceptional

Exceptional

Exceptional

Clean, comfy spot to explore

Liked: Great location, super friendly staff.Ran into a minor problem and Manager Scott took care of us right away.

Great hotel and staff. Location...

Liked: Location, rooftop bar. Water cooler in reception. Room good.
Disliked: Some extra lower seating as opposed to bar stool height seating.

Superb

Great hotel in a great...

Liked: A truly wonderful hotel right in the heart of of New York close to the main attractions, subway and good restaurants (Bryant Park is excellent for restaurants and ambiance). This hotel is very friendly and has a great SPYGLASS roof top bar looking out directly at the Empire State building and is lovely in the evening for a cocktail. We booked an Empire view room which was great but not worth the extra money really when you can go up to the rooftop bar and see it in the open air for all its glory for no extra cost. Staff were all excellent and made you feel welcome from the minute you arrive to the minute you leave. We would truly recommend this hotel as a great base for a short break to New York City.
Disliked: Although the rooms are very nicely decorated and kitted out very well they are tiny, once in bed your fine but two of you cannot move around very easy in these rooms and with little storage you find yourself climbing over cases. However the bathroom is a dream with lots of space. Shame but we did not go to NY to sit in our room.

Great spot to stay in...

Liked: Location for Manhattan was great, easy walk from Penn Station. Quiet considering it's downtown and the rooftop bar was a nice bonus. Clean, tidy and perfect for a weekend stay.
Disliked: Wish there were stairs we could have taken up and down (we were only on the third floor) but couldn't figure out how to access them except for an emergency exit. Minor quibble!

Superb