Superb

Superb

Exceptional

Exceptional

Superb

Superb

Exceptional

Fantastic location, good breakfast, spacious...

Liked: We LOVED the location. It was great to walk around with a toddler. The complimentary breakfast was also great -- good variety and plenty of time to eat. Room service was decent. Staff very polite. The hotel accomodated our request for a cot, and were excellent at changing sheets as needed. The room was spacious and very pretty. The mattress was comfy, the water was hot and plentiful, the room was quiet, the view was nice. Appreciated the complementary water and reading material too. :)
Disliked: The pillows were not very comfortable, and the bedsheets, though seemingly clean, smelled a bit strange every night (not sure if they were ever changed tbh). Parking was also extra -- 10 dollars a night, but in close vicinity across the street at the Market Garage and always a spot available.

Okay-ish

Liked: The overall hotel experience was positive, but the front desk customer service agents were hit or miss. Sometimes you'd get someone who is very helpful and seemingly goes out of their way. And the majority of the time, you get people who seem like the lights are on, but nobody is home. Giving very "it's just a job" vibes. Bar/restaurant menu extremely limited. Never did find out if they have room service. Tried to ask front desk staff but again, unclear response, so I went down to bar & ordered from there. Do they have a gym? Don't know. No one told me. Do they have pool? No idea. Do they have any amenities that are considered unique or special? I'll never know. Maybe you will. Perhaps they will improve their check-in process to include that info. Who knows?
Disliked: See above.