The outside of the building is shabby so we were very pleasantly surprised by how clean, comfortable and well appointed our room was.

Liked: Very clean with friendly staff.
Disliked: There aren’t very many restaurants near.

Will use Arbutus Inn as...

Liked: Great staff. Very welcoming and friendly. Great diner just across the road. Easy to get from the hotel to all of our required locations
Disliked: Nothing to contribute

Very good

Liked: It’s good the room is clean and nice.
Disliked: I just don’t like the location it’s in the corner of the road. It’s hard to make a left turn.

Kinda ok

Liked: The staff were welcoming, they allowed me to stay despite not having a credit card for the deposit tho the hotel should accept all forms of payment. Resonably close to down town victoria with fridge and microwave.
Disliked: The carpark in front of my room was not reserved for my room so you just park where ever leading to cars coming in and out. Headlights coming into my room when I'm trying to relax is not worth the amount I paid for.

Superb

It was ok for a...

Liked: You could see they were making small improvements, like painting.
Disliked: Room was hot. The fridge was smelly.

Was a short stay, hotel...

Liked: LocationAffordable Quiet
Disliked: The bed was very hard/uncomfortable

Good

Good

Very good