Leonardo Utrecht is not worth...

Liked: The staff was friendly. The location is in the middle of the city
Disliked: This hotel is the worst i have ever been in the Netherlands! It should never qualify for 4 stars. Not even 2 stars. Its completely outdated , the walls are scratched, the paint is off, bathroom from more then 40 years back, the carpet is damaged. My room is at the front not isolated at all so you will hear all the noise from outside going on till 5 am in the morning. I feel fooled and scammed booking this hotel. And the worst part is that the bad reviews are ongoing for years and the owner response is they are working on it, meanwhile the hotel still looks bad and is therefore overcharged. These practices are a shame !

Great location but ask which...

Liked: It’s in the middle of everything. Just seconds from shopping and dining and an esay walk from Utrecht Centraal. Our room faced away from the city noise and was exceptionally quiet.
Disliked: Our room was in the old section of the hotel and was a bit of a maze to get to our room. Also, the room had no AC but a nice balcony to let a cool breeze in. I would not want to stay there in the heat of the summer.

Good

Very good

Comfortable & clean

Liked: Small but comfortable Our room was next to the lift shaft so was very noisy also opposite the church bells outside so again noisy But the staff were very helpful and friendly The location was great and the room was basic but comfortable & clean.

Pleasant

Very good

Superb

Pleasant

Liked: Location in the center of the town
Disliked: Shower didn’t stay upright; could not read a book with the light of the bedside lamp; the hair dryer was fixed to the wall too high with a cord that was too short; the single bed was too narrow to be comfortable in. I also did not like the hotel advertising a parking which turned out to be a public parking