Exceptional

Liked: Amazing location. Staff was superb. A true luxury.

Perfectly located in the midst...

Liked: The hotel was very elegant and the breakfast was wonderful and they definitely accommodated American guests very gracefully. The Terraces (there were many) were absolutely beautiful and had stupendous views.
Disliked: The hotel has a beautiful breakfast and a light lunch food service, which was fine for us. The room wasn't really accommodating for bringing back a pizza - we didn't want to eat in a restaurant every night. There wasn't really a big table to eat on, just a small table that would be great for coffee, but there was no facility to make it (or tea) in the room. You needed to go to the beautiful enclosed porch or the terrace bar to get those things. Sometimes I just wanted to eat or have some coffee/tea in the room. There was a septic smell problem in our bathroom that I suspect was due to the building being so old, but we needed to keep the door shut. The hotel tried their best to address it but I suspect it was just part of being in old Firenze. I still recommend this hotel. It is elegant and beautiful with fantastic staff.

Superb

Exceptional

Liked: Incredible location, stunning hotel, gorgeous rooftop bar for hotel guests only.

excellent hotel, would love to...

Liked: Very nice location! helpful staff! great and comfortable room!
Disliked: Didn’t have a restaurant per se.

Superb

Beautiful hotel with views, location...

Liked: This hotel is a gem! We had a beautifully appointed and very spacious apartment with incredible views of the River. My family and I loved going on the rooftop bar and the breakfast room where we could get a 360 view of Florence. Superb location as well.
Disliked: Small things like water pressure were a bit outdated. But we understood this is part of what comes with staying in a historic building.

Exceptional

Wonderful find in Florence

Liked: Excellent location- our apartment overlooked the Arno. Michael was wonderful in welcoming us even though we arrived at 2am and he even arranged a platter of food for the kids. The library is very nice to relax you can enjoy the street musicians from the small verandah. The apartment is so airy and spacious- a reprieve from the business of the streets in Florence.