Exceptional

Really nice hotel. Great bar...

A hidden gem, exquisitely managed

Disliked: One small thing went wrong: Sunday morning the hot water took a very long time coming. My husband shaved cold. Not your problem but please pass it on: the restaurant Bastianini was obnoxiously loud Thursday night. They should consider ways to buffer the noise.

Once they iron out the...

Liked: The property is very pretty. They have done a nice job curating the look of a modern boutique hotel. Unfortunately it was raining when we stayed so we were unable to use the pool. The gym is snug but in line with the size of the property. They have a far infrared sauna, a great amenity. The in-room amenities were excellent - love having extra fridge space, dishes and utensils, a microwave, Le Labo toiletries. The location is so fun if you are looking for something outside of downtown.
Disliked: Unfortunately there are a few things that could be improved to get to a luxury hotel level. Some minor: Our water carafe wasn’t filled when we checked in, some in the curtains were miss-hung, the bathroom didn’t have a shaving mirror... But some were less minor: On our first day, we left for 5 hours and our room was not cleaned. A manager was kind enough to reset the room herself to make up for it but it showed gaps in the service. The sound proofing between the rooms and halls and rooms is weak. We were awaken by people coming in late. You can fully hear peoples’ conversations in the next room.

Exceptional