The hotel's noise factor is terrible. We stayed on a Saturday night on the 6th floor. They have two night clubs, upstairs and basement. Loud music is heard from the room - ear plugs barely did anything. Very frustrating. Also, the doors to the bathroom slide open and bang to stop, so you hear people doing that all night - very thin walls are not good. We won'€™t EVER stay there again. Miserable and payed a lot! Their high end and impressive service is to mask what you are going to endure overnight. Not worth it.

Liked: Friendly service.
Disliked: Very noisy - loud music.

Exceptional

Superb

Very good

Premium location with anything and...

Liked: Location is premium!
Disliked: Nothing really, be sure to call Valet before you check out because the parking is off site :D

Superb

Liked: Staff were very attentive and thoughtful. Appreciated their care.

Cool place to stay

Liked: We were met by a very pleasant chap who very generously upgraded our rooms FOC. The rooms were excellent, our room was a somewhat quirky with an unusual shower set up. The top floor bar and pool was very nice and the location was also nice for the adults. We were very close to the Gaslamp quarter which was very cool, our kids were a bit on edge there though. I'm not sure it is a perfect family hotel (for location, not facilities) but for hipsters I reckon it ticks every box!
Disliked: Nothing - the hotel was very good.

Good

perfect

Liked: everything! clean, spacious and friendly staff

Great service, awesome stay, Valet...

Liked: I loved the room we actually upgraded to the suit and it was perfect for us
Disliked: If there was anything I didn't like it would have been not having proper instructions on how to use the cell phone to call for services. Really a small inconvenience to the overall stay.