Andaz Napa By Hyatt Guest Reviews
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0.4 miles from Napa centre |
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Kristina Wed, 5 March 2025
Not that satisfied
Liked: Location
Disliked: How expensive the small roomWas with very little amenities. You’re only paying that much for the location. Cocktails at the hotel were really pricy as well. The ended up charging my account well over 1,200$ more then what I was supposed to pay. Could not get my money back until 5 full business days after the fact.
Robin Thu, 20 February 2025
We really enjoyed our stay...
Liked: Great downtown location with multiple tasting rooms.
Disliked: Everything was great the arrival tastings, the live music and especially the staff!
Wenhua Mon, 17 February 2025
Rude front desk, noisy environment,...
Disliked: We family with kids were woke up at 10:30pm because of the noise from the party in the lobby, the people chatting in the open space outside the restaurant, and the fan noise of the air conditioner. The room is on 4th floor. After we called the front desk, the manager who answered the call was very rude. She refused to come to the room and check the noise, But said she had another guest to serve and hang up my call! This is super ridiculous, I cannot believe the service from Andaz!
Stacy Fri, 14 February 2025
Exceptional
Gabriel Wed, 5 February 2025
Very good
Melissa Sun, 2 February 2025
Exceptional
Jay Wed, 29 January 2025
Exceptional
Laketha Tue, 31 December 2024
Very good
Liked: Real friendly
Disliked: The rooms are a little small
Joanna Mon, 30 December 2024
Very good
Gregory Mon, 23 December 2024
Great location and homey hotel...
Liked: Great location! A nice boutique hotel which really made us feel at home. The glass of wine on check in was a nice touch and the music on the weekend was fantastic! The Terrace with the heat lamps and fire pits nicely decorated for Christmas was a great touch!!