Excellent !

Liked: We were there for our nieces wedding. Very impressed with the lodge the staff and their attention to guests and their service. Will definitely be coming back!

Exceptional

Exceptional

Liked: Beautiful property a lot to do on the grounds- easy hikes to the falls.
Disliked: The staff was not at all accommodating. I understand that check in was at 4pm but we explained that I wanted to just get him checked in- the room didn’t need to be ready. He was starting his through hike and I needed to get on the road for a 10 hour drive. they didn’t care. Didn’t even offer any type of solution. Just rudely told me to come back in 3 hours. The staff in the restaurant were also rude. They had sides listed on their menu and when we attempted to order one in addition to the meal- she said we don’t do that. Why offer sides on the menu then?

It didn't make me want...

Liked: I did like the sunrise from my room
Disliked: The customer service did not seem inviting. There were other customers there who seemed to get a friendlier welcome and treatment. not saying it was a "racial" thing, but we were not made to feel as invited as others as I observed the different level of interactions. The food was definitely sub-par, no one recommended any tours, attractions, etc. I expected a better experience overall.

Exceptional

Stayed over Christmas. Brunch was...

Liked: Beautiful location
Disliked: Rooms are dated. Carpet needs replacing

Overall, great location. Amenities could...

Liked: Beautiful location and absolutely loved the Mountain View from the lobby
Disliked: Booked a room for 4 people and didn’t even have 4 towels in the room. Very bare minimum toiletries-like just one small hand soap, a little shampoo and conditioner bottle each and one( already opened TP roll).The dinner buffet was good but that was the only option ( no Al a carte) and the restaurant closed at 8pm. No one seems to deliver food to the hotel either

Very relaxing stay . We...

Liked: Beautiful views
Disliked: All Great !

Awesome views

Liked: The view from any place in the hotel is amazing
Disliked: The price is a little bit high, but I assume part goes to the state park preservation