Ameron Hotel Regent Guest Reviews
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1.2 miles from Cologne centre |
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Nadia Fri, 1 November 2024
Superb
Liked: Always a pleasure to be at Ameron. Nice rooms and perfect breakfast!
Thomas Fri, 1 November 2024
Very comfortable.
Liked: Lovely hotel, great location, easily accessible to drive in with free parking.Restaurant dinner was excellent. Easy access to tram to the City Centre.
Maria Mon, 14 October 2024
Very good
Antoniuc Sat, 5 October 2024
"4-" or "3+"
Liked: Quick check-in. Polite staff. Good size room. Warm and comfortable room.
Disliked: Lack of drinking water in the room, lack of bathrobes and slippers.
Diondra Mon, 23 September 2024
Never staying here again, will...
Liked: While the breakfast was ok, the rudeness from the staff was major turn off. Our debit card is from the U.S and the bank deemed it fraud for our transaction so our card declined. We had ordered two rooms online, but since we arrived after the banks had close, we ended up having to stay in one room. That was not the hotel fought, however, the people at the desk was very rude. Embarrassing us saying there's no money on your card, you have no money. We did get in touch with the bank and fixed the issue, but then we found out that the true reason our bank locked our card was because the hotel charged us 3 times back to back. After showing the reception the bogus charges, they told us we lied and the charges was not trué.
Disliked: the customer service was horrible
Oksana Sun, 22 September 2024
Superb
Olena Sun, 22 September 2024
Passable
Devleta Sat, 21 September 2024
Superb
Yueh-jen Fri, 20 September 2024
Exceptional
Prateek Wed, 18 September 2024
Superb