Ameristar Casino Resort Spa St. Charles Guest Reviews
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1.1 miles from Saint Charles centre |
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Agnes Sat, 25 May 2024
Liked: Nothing!!!
Disliked: There was no housekeeping if you wanted your room cleaned you had to clean it yourself, there was no microwave if you wanted one you had to pay 30.00 dollars a day , you also had to pay 11.00 dollars a day for resort fee, I would never stay there again.
Dwayne Fri, 24 May 2024
Liked: The room were large and quiet
Disliked: Ii came back to the room about 7:30 PM. I went to the front desk and mentioned that the housekeepers forgot to clean the room and make the beds. Their response was we don't clean until after your duration of stay is over with. Had to ask for clean towels
Eula Mon, 29 April 2024
Liked: SECURITY,ACCESSABLE
Disliked: FAULTY LAMP AND WALL ELECTRIC SOCKETS
Verified Hotel Guest Mon, 25 March 2024
Liked: Exactly what I was expecting based on posted photos. LOVED the bathroom with double sinks!!
Disliked: N
Verified Hotel Guest Sun, 24 March 2024
Liked: Nothing.this hotel has went downhill in all aspects.
Disliked: Room was filthy.burn holes in the carpets.sofa not cleaned.furniture scratched up.and then they want to charge --- a nite for it.
Beatrice Sun, 17 March 2024
This guest did not leave comments about this hotel.
Verified Hotel Guest Tue, 27 February 2024
Disliked: Staff was difficult and unaccommodating when room was not up to the standards described when I booked.
Verified Hotel Guest Thu, 28 December 2023
Liked: Would love to receive promotions on rooms
Verified Hotel Guest Sat, 23 December 2023
Liked: The room itself was very nice. Spacious bathroom with nice tub. Room layout was really nice.
Disliked: The shower door was broken and the front desk gave me someone elses receipt at checkout.
Rachel Sat, 25 November 2023
This guest did not leave comments about this hotel.