Don’t like that it’s a...

Liked: The staffs
Disliked: The smell

Exceptional

Bad

Great Casino and Hotel.

Disliked: Will be nice if hotel will provide transportation to train station Chicago EAST.

Exceptional

Bad

Liked: Nothing. It smelled like smoke. Employees had a bad attitude.
Disliked: We checked in around 5:00 and then left. We went to dinner. then back to the room, and the keys did not work. We went to get a new key, and they said we never checked in. We were not mad or angry. They said we would have to get our stuff out of the room. Finally, the manager came and programmed our keys to work.Meanwhile, the other lady called security us. In the morning, we got up, and the keys did not work again. We were never going back!

Relaxing

Liked: Room and Casino
Disliked: No microwave

Pleasant

Liked: Valet slow Front desk was a little rude during check inTv didn’t work

Only there on business, may...

Liked: Very nice room overall. Restaurants in casino left much to be desired. Staff did not recommend food at any restaurant except expensive steak restaurant. We had to leave the premises and search for food in the sketchy surroundings offsite.
Disliked: Need better restaurants in casino.