I will be staying there...

Liked: Staff were very friendly and accommodating. Lobby was beautifully decorated for the holidays and room was clean. I was impressed with the laminated faux wood floors- no nasty carpet like so many other hotels.
Disliked: I wasn’t prepared for the drive to Mountain City. The curvy roads and the small town took me by surprise. Once I calmed down the hotel became very comforting.

Exceptional

We enjoyed our stay very...

Liked: Rooms were up to date, very clean, smelled clean, very comfortable bed, we slept extremely well. Good location and fairly quiet. Very friendly staff.
Disliked: Bathroom could use a little work on it, just a bulb hanging from ceiling, sink counter top was busted, but it was extremely clean so that’s really all that matters.

Good

Disliked: No real cream for coffee

Poor

Great place

Liked: Staff is wonderful and very attentive.
Disliked: Nothing

It was wonderful. Quiet and...

Liked: Everything was great. They don't have free breakfast anymore due to the people they used to get breakfast from said that they had to get a minimum of 20 boxes of meals every day and they just can't afford it. But they do have free coffee and a microwave and toaster for if you would like to warm anything up. The lobby was so cozy and inviting. I didn't see the cat but apparently he was outside running around. Overall, the room was very good. No bugs or weird stains at all.
Disliked: Honestly, there wasn't anything that I didn't like. The dog that was in the room beside us barked a little much but it quit after a while.

Convenient for our business we...

Liked: The pricing
Disliked: The comfort of the bed barely got any rest also there was a homeless guy at the back so I was constantly looking out

Very good