Superb

Good

Solid value stay conveniently located...

Liked: Easy check-in, easy location, great rate for what you got.
Disliked: The pool and hot tub were out of order/being remodeled.

Thanks. I'll consider staying again.

Liked: Location easy to find
Disliked: Disliked the noise of the interstate. It was very loud

Better than expected

Liked: It was pretty decent. The tater tots were gross but everything else was ok.
Disliked: The hot tub was broken

Exceptional

I didn’t stay, they charged...

Liked: The staff was nice
Disliked: I had to pay $92 to cancel my reservation! They also require a $100 “deposit” which isn’t stated in the reservation!

Watch your wallet with these...

Liked: After my encounter with the 2nd in line manager, it came to nothing.
Disliked: The staff, the wrongful charges, the rooms heating system.I booked through a 3rd party because your website never beats the prices they give me. I made a specific notice that I had a Service Dog. I have stayed at this property many times before. When I physically checked in, I again stated I had a Service Dog. The desk receptionist still charge my CC for the dog. When I reminded him that it was a Service Dog and I should not be charged, he said he made the adjustment and the credit would show back up on my CC in the morning (this was 4 days ago and still the incorrect charge is pending on my CC). I went to the desk in the morning to make sure the charge was credited back and he said it was released and may take days to show up because of my bank. This is absolutely a false statement and my bank manager is even willing to talk to them direct to help them understand that whatever is credited back to any CC, shows up immediately and the bank has nothing to do with it. The desk manager (2nd in charge) told me that wasn't true and then asked me how could they do it, they can't access my account? I didn't want to make him feel as stupid as the question he asked so I said in the same way you accessed my account to receive the funds, which was an IMMEDIATE charge to my account. My bank had nothing to with that either. Walmart, Booking.Com, and many other merchants issue credits to my CC and they show up instantly. My bank has no reason to hold funds. As of this writing, the incorrect charge is still pending on my account. Tomorrow will be 5 days now. This is incompetence at its finest and a poor reflection on the Wyndham and Americinn company. It should have never been charged, especially within 5 minutes of my telling the desk receptionist. He tried to blame on the system. The vice-manager says it has been credited...as you can see, nobody seems to be responsible.

Bad

Liked: I liked the pancake machine
Disliked: Too many drug dealers