Good

Superb

Superb

Accounting and check in practices...

Liked: Front staff
Disliked: My reservation was messed up. I was a day late, so reservation was cancelled, but apparently someone was checked in under my name anyway. And it was charged through bookink.com. when I did the pre check out. It checked out the other room. Your accounting is terrible. How they could allow someone to check in under my name is completely unacceptable.

very nice

Liked: The location to the hospital

Don't cancel ur reservation once...

Liked: The staff was friendly
Disliked: Our rm was musty smelling and had a dehumidifier in it that we had to empty every few hrs. My husband contracted covid and couldn't make the trip so I canceled 1 reserved rm more than 24 hrs b4 check in. Then my sister and I shared a rm to save $. Turns out it cost more to cancel the 1 rm reservation than I pd for the 1 rm/1 night stay.

Passable

Disliked: Poor breakfast options

Very nice 0kace

Disliked: There was some fruit flies

Exceptional

Liked: This was a good hotel and I would recommend it to anyone needing to stay in Marshall. It was clean, the staff were great, and the rooms were as expected!