Exceptional

Very good

The room was clean and...

Liked: The location was perfect for us. The room was very comfortable and clean.
Disliked: The receptionist did not tell us anything about the times for the breakfast, she handed me the sheet highlighted with spots for my initials and name, but did not explain why I was putting my initials or signing my name. She had little to no eye contact with me.The bathroom had no functioning fan and there was only one speed on the blow dryer. Although there was a note stating the tub is slippery, there should automatically be a mat in the bathroom, not having the customer go to the desk to get one.

Exceptional

Terrible customer service, incompetent employees

Disliked: Staff was terrible, customer service does not exist. I was overcharged dramatically for my stay and one week later the amount is not satisfied. Not only did I not receive the money due to me back! I was never offered anything for my troubles. After being charged 1500$ for my two night stay they only reimbursed be half of money due. (2 night stay was $250.16) after multiple attempts to correct the problem both in person and over the phone I received no conclusion. All around a terrible experience. I will never stay at americinn again.

Exceptional

Liked: Loved the one bedroom suite. Great pool beautiful hotel.clean

Will stay here agin

Liked: Front desk women were nice
Disliked: Smelled strong pool chemicals throughout

Exceptional

Liked: Clean and updated. The staff was very friendly.
Disliked: The beds were very firm.

Very good