its awesome

Liked: Hotel is clean & silent. Breakfast was good. I stayed here before last year but it's better than last time I stayed. I cant face any issues. I suggest this hotel to my family & Friends.
Disliked: NA

Great place for a GREAT...

Liked: Staff were very helpful and quick to assist me. Room was great, I had no issues.

Poor

Liked: The hotel manager was preoccupied on his cell phone.. and was acting agitated.. like I was interrupting his personal business.. while I was checking in my wrestling team. He was extremely rude to me, and I had just driven over almost 5 hours to get there for a wrestling tournament.. ( and I even got an extra 2 rooms on top of the 4 I had already booked)! When checking out, I couldn't even get one receipt for me to turn in to my athletic director.. I was given 6 receipts separately for 6 rooms, and one of the rooms was more than what I was quoted. If I hadn't been so unbelievably exhausted, I would have left and gone elsewhere. Needless to say? We definitely won't be back there next year. Sincerely Richard K Whelan Head Wrestling Coach Blackburn College Carlinville Illinois [email protected]
Disliked: I don't like false advertising. Your pictures of the place online look wonderful.. but this place needs we stayed needed major exterior work done.. and it took me 10 minutes to get hot water for a shower in the am

Good

Disliked: Pool was closed

Exceptional

Superb

Bad

My stay was very below...

Liked: Location and quiet.
Disliked: Shower head fell off when showering. They blamed us for it so had to pay for it which was ridiculous. Staff was kinda rude. The room seemed dark no lights. Kinda runned down need to update rooms.

My stay was pretty valid

Liked: The staff was very nice and the hotel is clean and big
Disliked: The breakfast would’ve been better and having more towels in the hotel room instead of waiting.