Americas Best Value Inn & Suites Lake Charles at I-210 Exit 11 Guest Reviews
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4.3 miles from Lake Charles centre |
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Lynette Sun, 8 September 2024
Bad
Mcdonald Wed, 28 August 2024
Bad
Mcdonald Sat, 3 August 2024
Rude front desk staff/ live...
Liked: The hotel itself was average but the live onsite manager lady is VERY RUDE.
Disliked: I had already stayed two nights and was trying to extend one more in the same room and was charged an extra $28.80 because I paid online instead of cash or directly paying the hotel. My first night I had paid online also and everything was all good so I had no clue I was going to be charged another $28 on top of the $83 I was already being charged. That's completely unacceptable. I have been in the hotel business for years and you guys were totally rude and ridiculous. Your employees are scared to say anything because they need their job. Also that morning I was locked out of my room and after having to go to the front desk twice the lady finally came and unlocked my room manually with the key because it wouldn't work. Then had attitude with me because she had to wake up and let me in my room . Not to mention the Road front desk ladies son flying around the parking lot in the go-kart she tried to resell to me for $2,000. You guys should be ashamed of yourselves. God bless you.
Priscilla Mon, 15 July 2024
Passable
Benney Tue, 20 February 2024
Liked: The only thing I liked was the fact that it was open!we
Disliked: We arrived about eight pm on February 17th there was no one there so the doors were locked someone showed up after several minutes there never was an apology got to the room one of double beds had stains in the blanket and the other had quarter size holes
Adaryll Sun, 29 October 2023
Perfect
Adaryll Sun, 29 October 2023
Bad
Adaryll Sun, 29 October 2023
Exceptional
Pamela Tue, 12 September 2023
Very good
Liked: I really liked the convenience to the interstate. Owners are pleasant. Easy access.
Disliked: Mattress was very hard, making the bed uncomfortable and minimizing sleep. Lots of noise by other guests late at night when trying to sleep.
Pamela Tue, 12 September 2023
Very good
Liked: I really liked the convenience to the interstate. Owners are pleasant. Easy access.
Disliked: Mattress was very hard, making the bed uncomfortable and minimizing sleep. Lots of noise by other guests late at night when trying to sleep.