Americas Best Value Inn New Braunfels Guest Reviews
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2.8 miles from New Braunfels centre |
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Deb Thu, 27 February 2025
Nice and comfortable.
Liked: Good breakfast great location easy to access. Loved the room very nice and comfortable.
Disliked: A microwave in the room would have been better.
Ashley Mon, 24 February 2025
Bad
Disliked: The staff was rude! I am disabled and had to have someone drive me. I checked in with 2 adults and a 4 yr old. But being that they saw a teenager in the back seat.They literally watched me unload my car and take my stuff in my room. Once inside the room. When we were getting ready to lay down. The top sheet was stained severely yellow.
Watkins Sat, 15 February 2025
Good
Ramirez Sun, 9 February 2025
Best place to stay in...
Liked: Cleanness
Disliked: Customer service
Tiffannie Sun, 5 January 2025
Exceptional
Juan Mon, 11 November 2024
Very poor
James Wed, 30 October 2024
Good value for the price...
Liked: The continental breakfast was standard for that price range, coffee, orange juice, waffles, cereal and bagels/toast. The creamer options lacked in my opinion but they were sufficient. The manager was great, when I walked into the lobby to check in there was an older woman who's husband had left his wallet at a restaurant they had dinner at and she didn't know how to look up the restaurant on her phone. He offered to look up restaurants and call them for her to see if it was there and was really patient with her. The room was on par for the price.
Disliked: There was a large stain on the carpet next to the door and the ac didn't work as well as I hoped.
J5madison Mon, 28 October 2024
Clean but poor customer service
Liked: The beds were clean enough. We got 4 pillows. There were plenty of clean towels. The refrigerator worked.
Disliked: The AC took awhile to cool the room, the beds were too firm, the sink area was dirty. We asked for late check out but was told it was $30 more so we opted to not pay and just check out on time. 15 minutes before check out there was a knock on the door reminding me that check out was at 11am. How rude! Never again will stay here again because of the lack of customer service and consideration.
Sandra Sun, 27 October 2024
Good
Gimbel Sat, 26 October 2024
Very nice stay
Liked: It was a very nice clean room. Was there with a special friend to just get away and to ck out river road and canyon lake
Disliked: Only problem we had was getting across street travel was unbelievable. Don’t know about breakfast we got up to late.