Americas Best Value Inn Lancaster Guest Reviews
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2.0 miles from Lancaster centre |
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Erika Mon, 4 November 2024
HORRIBLE, never will stay here...
Liked: It was close to where I had to go, close to shopping
Disliked: Where to start, the room needs an update, there was 2 other doors in the room that leads to the other rooms, very creepy, bed not comfortable, pillows definitely not comfortable, the person next door was up all night watching tv or phone plus talking loudly all night so basically I got up to 3 hours of sleep total!! I think sleeping on the street would have been better will NEVER stay here again and will never recommend this place!!
Mary Mon, 28 October 2024
Very good
Amy Mon, 28 October 2024
Good
Lynn Mon, 28 October 2024
Exceptional
Santiago Mon, 28 October 2024
Good
Liked: N/A
Disliked: Room
Bermudez Mon, 28 October 2024
Exceptional
Liked: Is nice very quiet place
Matthew Sat, 26 October 2024
ABVI is a great value...
Liked: The property is nice and a good value for the cost. The location is convenient and right next to a bus stop and a 15 minute walk from a nice large grocery store, and about 10 minutes from a gas station. The bus will get you there faster. A restaurant is right next door.
Shelda Fri, 25 October 2024
The $100 security deposit is...
Liked: I was disappointed that they did not offer breakfast. Also the staff which I believe was the manager is a little rough around the edges. When asking him questions he gives you these straight answers in a way to shut you up and it’s really unprofessional and disrespectful. They need to work on their customer service skills cause it is truly lacking.
Disliked: I didn’t like the fact that I had to keep complaining about the heater in my room. The room was freezing when I got there including the bedsheets and when I tried turning on the heater it kept blowing cold air which made the room colder. I called the front desk and I was told by an older staff which I believe was the father of the owner that the heat would kick up at night time but because it’s hot outside it won’t heat up which made no sense. After calling twice the guys son came up to check it out and you could tell he was annoyed by the way he spoke to me concerning the setting not being properly adjusted like I’m supposed to know there was an invisible plus button to increase the temperature higher. After he left the room I had to keep messing with it for it to stay on heat cause every time it kick back on it would blow cold air. The mini fridge also did not work properly. my frozen items started melting and the cold drinks felt lukewarm. There were awful stains on the bedsheets and pillows also. The pillow had these yellow stains which looked like pee and it looked like they just threw a pillow case over it to try to hide it.
Eveliz Thu, 24 October 2024
good place
Liked: The fast service room was super clean
Disliked: the check in times it should be more flexible
Perez Mon, 21 October 2024
Exceptional