Americas Best Value Inn and Suites Saint Charles Guest Reviews
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1.1 miles from Saint Charles centre |
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Paula, Saint Charles , visiting The Family Arena Wed, 30 October 2013
The overall appearance was tired. Staff reported recent upgrade but this was hard to see.
Liked: Beds were very comfortable.
Disliked: When going down for breakfast nothing remained. Upon check-in was told breakfast was amazing.
Rebecca Mon, 3 March 2025
I’ll never go back!!!!!
Liked: That it was very close to our destination and right next to the Texas Roadhouse .
Disliked: Our room smelled like cigarettes smoke and there were burn marks all over the bathroom counters plus the room didn’t look nothing like the pictures I seen on line…the controls on the whirlpool tub were broken…the room needs updated back bc nothing has been taken care of and it wasn’t worth the money that we paid per night!!!!
Kristi Mon, 10 February 2025
Pleasant
Liked: Great location
Disliked: Not much breakfast choices and the pool was closed.
Deborah Thu, 16 January 2025
Very good
Liked: The rates were great and location.
Disliked: That we couldn't use pool or not really an initiated breakfast. But, all and all we enjoyed our stay. Ty.
Dumala Mon, 6 January 2025
Trash
Liked: Absolutely nothing
Disliked: The place was dirty.It was nasty.The bed was gpost customer service was ridiculous.They had no room service.No, whatever is called house mate.So you've got to clean up yourself.This is nasty
Darla Mon, 25 November 2024
Very good
Liked: beds comfortable
Disliked: hard to find channels on TV
Tom Tue, 12 November 2024
I cannot recommend this hotel/dump...
Liked: The bathroom was very clean
Disliked: The room was dirty. The carpets were dirty. We killed cockroaches. The sheets had cigarette burns. There was trash between the night stand and bed. The curtains were hanging off the rods. The lobby smelled bad. We rented 3 rooms and all 3 were this bad
Abigail Mon, 28 October 2024
never again
Liked: safe area
Disliked: room was dirty sheets had been used and literally had adult fluids on them hair was also everywhere
Mcanally Tue, 15 October 2024
Poor
Liked: It was near where I needed to be.
Disliked: Only front door accessible, broken bathroom door, food on floor from previous people, no alarm clock, no blankets on bed. We came in late, so asked for a late check out and they charge by the hour! Refrigerator froze everything in the 7 hours we were there and microwave didn't work
Austin Mon, 14 October 2024
absolutely nasty hotel, don't waste...
Liked: nothing. it's dirty nasty no maid service no amenities. didn't even have an ice bucket.
Disliked: they charged an additional 50$ deposit upon arrival for incidentals, there was transients everywhere. it smelled weird, the elevator has broken buttons, the carpet was filthy, noisy, no maid service whatsoever, you didn't even get an ice bucket. they said they didn't have them.
Jesse Mon, 23 September 2024
It was awful but it...
Liked: Close to venue
Disliked: Room was very dirty and nasty, stains on the floor and the bed covers and sheets.