Very comfortable, clean, good parking

We had an exceptional stay.

Liked: Breakfast was excellent. I rated the lighting as OK because there were a few times where we felt like there was not enough light. My husband and I are older and could have used more light when we were unpacking and packing. I really liked the quickness of the temperature controls. The food in restaurant was really good. The staff was amazing. The free shuttle to the arena was a life-saver. The drivers were all super accommodating.
Disliked: It would have been nice to have a small coffee shop or snack shop or kiosk available with a variety of snacks, yogurt, fruit and coffee or tea. I can't say that there was anything I truly did not like. I would have asked for a few more "typical" menu items in the restaurant. I didn't know what some of the ingredients were, but I was accommodated on all the customizations I asked for.

Exceptional

Superb

Liked: Great location within walking distance to many restaurants. Beautiful hotel and spacious clean room!

Exceptional

Very poor

Liked: The staff was amazing
Disliked: The security of the property and the ability to provide a safe working environment for staff and travelers is horrendous. My lunch was interrupted by a man that verbally and physically assaulted our server. This should have never happened. I will not stay at a hotel that does not take care of its employees and their welfare.

Exceptional

We enjoyed our stay.

Liked: Treven (front desk) and Charles (valet) were awesome!
Disliked: We could have used information listing where the ice machine was located and what amenities you offer or things to do nearby. The little refrigerator wasn’t cold. Your phones were screwy, it wouldn’t hang up. An additional light near the sofa would help. Service was exceptional (see comment above).

Superb