Good

Liked: Location is great.
Disliked: Unfortunately, I got the wrong information regarding the parking ticket when checking out. My original ticket was destroyed and only the refund ticket was returned. I asked three times, if the receptionist was sure about this. Yes, she was sure, not saying that she was new. Of course, it turned out that I could not leave the garage. Had to call the staff in the garage who issued me a new ticket, telling me that I was already the 2nd one. It turned out the receptionist was new. Mistakes can happen, but insisting that she is sure about this although she is new in the job is equivalent to lying. Costed me half an hour travelling time, before I could leave the parking garage.

Very good

Convenience and value in Salzburg

Liked: Great location just 5 minutes outside the city center. Easy on-site parking. Both are huge pluses for busy Salzburg. Our room was basic but clean. Friendly staff and nice breakfast. Hotel has a lift.
Disliked: No Problems

Quiet area close walking distance...

Liked: 3 minutes walk to old town, rooms at the back are pretty quiet, grocery market nearby
Disliked: Ridiculously priced breakfast for €19 pP, no tea- and coffee facilities and no fridge in rooms (they offer complimentary coffee and tea if you walk to reception in the morning during reception hours), getting woken up at 7.45am from cleaning ladies offering to make the room (happened on two consecutive days, pretty annoying getting loud bumping on the door and calling out)

Poor

Very good

Good

Comfortable

Liked: Rooms are clean and stay was comfortable.
Disliked: No availability of hot water Kettle in the room (hot water is provided upon request). A fridge in the room would have been useful.

Good

Disliked: Hotel doesn’t have water and coffee kettle in room. There is only one power point in family room, thats also not at bed side. The room is too packed and lack of ventilation.