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Alster-Hof eeef
Alster-Hof, Esplanade 12, Hamburg
Area: Hamburg City Center-Hohenfelde
(Map)
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (661 Ratings)
1.7 miles from Hamburg centre
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Hotel Description
This 3-star-superior hotel in Hamburg is a 2-minute walk from the Alster and CCH Exhibition Center. The Alster-Hof offers free use of the modern fitness room and sauna. The bright and spacious rooms at the Alster-Hof Hamburg feature classic-style décor. All rooms include satellite TV mini-bar and large bathroom. A full breakfast buffet is served each morning in the Alster-Hof's elegant breakfast room. The hotel bar provides a cozy ambiance in the evenings. Guests can also go jogging along the nearby Alster Lake or through the Planten un Blomen park. The Jungfernstieg shopping district and the State Opera House are a 5-minute walk away. The Stephansplatz Underground Station is a 2-minute walk from the Alster-Hof. Intercity trains stop at Dammtor Train Station a 5-minute walk away.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
q
Accessible
Other Amenities
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Heating
` Fax/photocopying
` Shared lounge/TV area
` Concierge services
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Free face masks
` Daily disinfection
` Fitness center
` Indoor Tanning
` Laundry services
` Luggage storage & lockers
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)

Alster-Hof Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Saskia Sun, 17 November 2024

Superb

Liked: Very attentive and kind receptionist and breakfast staff. A wonderful breakfast buffet with lots of choices. Close to Metro and train stations.

4.5

Wonderful - 4.5 out of 5

Ilia Mon, 11 November 2024

Superb

Liked: Super Location. Close to Rathaus. Subway is nearby.

5

Exceptional - 5.0 out of 5

Kerstin Sun, 10 November 2024

Exceptional

1

Poor - 1.0 out of 5

Paula Mon, 4 November 2024

Not a great experience

Liked: The staff at breakfast were friendly. The gentleman very nice.
Disliked: No facilities what so ever. Could not make a drink or get a drink (tea) Complimentary Fizzy water in the room which I do not like or soda and alcohol in the mini bar of which I don’t drink. No help when went to reception to ask where we could get a drink. Was told usually there is a bar but the waiter was on holiday. Only could get tea with breakfast. No kettle facility in the room.

4

Very Good - 4.0 out of 5

Mark Sat, 2 November 2024

Perfectly located for the schedule...

Liked: Good breakfast choice. Lots of fruit and soft boiled eggs and great bread choice
Disliked: Wi Fi not great

4

Very Good - 4.0 out of 5

Arjen Thu, 31 October 2024

Very good

3

Pleasant - 3.0 out of 5

Denis Wed, 30 October 2024

Pleasant

0.5

Poor - 0.5 out of 5

Rahma Fri, 25 October 2024

Bad

3

Pleasant - 3.0 out of 5

Jasmin Thu, 17 October 2024

In need of some updating...

Liked: The room was a good size and the breakfast was nice with lots of different options to choose from. Even though I travelled for work, it was nice to see that the hotel is dog-friendly.
Disliked: It's very dated, I felt like stepping back at least 30 years when stepping through the door into my room. There were no tea/coffee making facilities in the room, and the shower was fitted with a fabric shower curtain. Unfortunately, this gave it more of a 2-star feel overall. The room was also very hot during the entire stay, the bathroom radiator regulator did not work so it was on the entire time. The hotel is located on a busy main road and even on the 5th floor, the traffic noise is impossible to shut out even with the windows closed, which didn't make for a great night's sleep.

2.5

Fair - 2.5 out of 5

Soumyojit Wed, 16 October 2024

Passable

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Alster-Hof Esplanade 12, Hamburg