Peaceful

Liked: Peaceful quiet and very close to volcano national park
Disliked: I try speaking with the person cleaning the room would not talk to me

Pleasant

Liked: House was upgraded
Disliked: We miss the owner's company and his wonderful breakfast. He was why we always came back. It has lost that special feeling. So empty without his presence. The description of what food is provided is not accurate and should reflect the amount of people booked to that room not just for 2 people that is unexceptionable. I recommend either no food or provide for the amount of people that booked the room. For example we were booked for 3 adults and you provided for 2 adults. That's bad business. Also when we booked we didn't know that the owner was gone until after we got our confirmation. Make it a real B&B again that is what separated You from the rest!

Good place to explore the...

Liked: Access was easy, TV worked, great location, and snacks/breakfast in the fridge was a nice touch
Disliked: The bedsheets didn't seem clean and it seems like one of the windows was missing a set of curtains so the room was very bright, we had to hang our own towels to block out the light. Also didn't have access to main kitchen

Enjoyed our stay

Liked: The Lanai and view. Comfortable room

It’s like a warm and...

Liked: The grounds were beautiful with so much attention given to enhancing the surroundings and making it feel like a special garden oasis. The attention to detail in the room increased the already warm and inviting nature of the guest house. The bed was super comfortable. Everything was very clean and comfortable. Our hosts were very attentive before we arrived to make sure everything was smooth and even helped us when we had questions about planning our activities during our stay. While we were there we almost felt like we were in our own home with the level of privacy provided.

Dishonest hosts

Liked: We stayed here for one night only in May 2023 for a visit to the Volcano park. The location is close to the park and that’s about it.
Disliked: Unfortunately, we got tricked by the property. We agreed with Robert and his wife on the phone that we would shorten our stay from two nights to one night. They offered to return just 50% of the daily price in return for a good review from our side.After we had left, it became clear that they never intended to return the money in the first place. We followed up with multiple emails and iterations with Booking.com and never even got a reply. The most we got is a reply to a request from Booking.com but still no reimbursement from the property:“We apologize for the delay as we were attempting to clarify why the discrepancy with our partner booking.com.We discovered the error which was completely unintential and will refund your money today.And by the way we appreciated your positive review!”We can’t recommend a place with such attitude. When we were there the single night, there was nobody to greet us or at breakfast in the morning.

Good

Very comfortable, well located.

Liked: Breakfast was OK. We were three and breakfast was for two, but it all worked out fine. The French toast was nice.Location was excellent, as our main focus was HVNP.
Disliked: We never saw or heard from the hosts.

Very good