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AustraliaAloft South Bend Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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| 0.6 miles from South Bend centre |
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Kleiner Tue, 12 November 2024
Bad
Liked: Beds were comfortable.
Disliked: 1 of 3 levators were in service, so I had to walk up and down 11 flights of stairs on numerous occasions because the wait time was at least 25 minutes. They double charged me for the room. And had to call several times to get it taken care of and it still isn't resolved.
Larry Thu, 24 October 2024
Too noisy! Not again.
Liked: Didn’t eat.
Disliked: This was the noisiest hotel we have ever stayed at. The elevator sounded like it was smashing steel against steel all night. We did not sleep more than 2 hours.
Oswaldo Thu, 24 October 2024
Superb
Juan Mon, 9 September 2024
Very good
Ann Sat, 7 September 2024
Exceptional
Liked: Spacious room in the town centre. Staff very friendly and helpful. No issues at all.
Thalia Tue, 3 September 2024
Poor
Tony Mon, 2 September 2024
I will not stay here...
Liked: The staff was amazing.
Disliked: The pool area was filthy. There were candy, wrappers, and trash all over the area of the pool. The water was dirty. There were kids throwing football that almost hit me in my daughter.
Sam Mon, 12 August 2024
Exceptional
Craig Sat, 10 August 2024
Superb
Julie Tue, 30 July 2024
Loved the hotel, but probably...
Liked: The facility was wonderful. Rooms very nice, hotel clean.
Disliked: When we arrived a community event was taking place in the lobby and was so extremely loud that I could not even hear the person at the front desk that was checking me in and providing directions for parking. Tried to ask for clarification, but it was impossible to hear absolutely anything she was saying. We dropped our bags in the room (which was lovely!!) and when trying to leave hotel for dinner, this same group had the entire lobby area blocked while someone was making a presentation. We attempted to move through the group, but felt like we were imposing on someone elses party and not as if WE were the paying customer. I understand the need for local marketing, but not at the risk of the customers who have paid to stay at and use the facility amenities. Would have loved to have had a drink and played a few games in the lobby after we arrived. Perhaps a conference room would be more appropriate for this groups meeting.
