Aloft Phoenix-Airport Guest Reviews
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5.0 miles from Phoenix centre |
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Gretchen Wed, 19 February 2025
Good
Michael Sat, 8 February 2025
Superb
Kennessa Fri, 7 February 2025
Never again at the Phoenix...
Disliked: The room was infested with gnats. Literally like 40 of them sitting in the hole of the sink bowl. The elevator was broken the entire say. Breakfast was offered but they were out of half the menu which only left snack options. My headboard in my room has grease or stains from the previous guest. No iron, which was weird. They only provided a steamer, which did not work well.
Rachel Thu, 30 January 2025
Fun vibe but fell short...
Liked: Fun decor
Disliked: We chose this hotel because of it's proximity to the airport; we had an early flight out the next morning. Unfortunately, the hotel shuttle didn't start running until after we needed to be at the airport so we had to arrange our own transportation there. This was disappointing. From now on I'll know to check when shuttles start with early flights.
Joseph Thu, 30 January 2025
Exceptional
Chanel Tue, 28 January 2025
Exceptional
Judy Tue, 28 January 2025
Very good
Liked: The location is convenient to Sky Harbor. Beds were very comfortable
Disliked: Walls were a little thin, could hear people next door. Also airport shuttle does not start till 6am. They are arranged a taxi, $20 flat rate. Only 15 minutes to the airport.
Ennis Mon, 20 January 2025
One and done.
Liked: Service at the bar area was fantastic. Bartender was amazing!
Disliked: Front staff was obviously not happy. Did not greet and acted like I was a bother when checking in. My room key didn't work initially so I had to go back to him to get another one. Never apologized. I asked about the restaurant and he said that I could doordash or get food outside but never mentioned that the bar had snacks such as chicken tenders, etc. SO, I ordered out BUT I could have went to the bar for the food. I bought my reservation through a 3rd-party-site so I didn't know that the airport shuttle didn't run until 6 AM (my flight was at 5:50 AM), so I asked what he could do and he did OFFER to get the Uber for my daughter and I, so for that I was very grateful.
Valerie Sun, 12 January 2025
Good location (for a night...
Liked: Good location to the airport and can take the tram (free) from the airport getting off a 44th street stop the hotel is walkable from there but the area is a little shady so I would only recommend it in broad daylight. Going back to the airport at 5am the hotel provided Uber.
Disliked: The area is questionable and if you want food the hotel bar has microwaveable food but no really good options. Best bet is to order Uber eats or whatever app you use to get a good meal.
Gabriel Wed, 8 January 2025
Comfortable stay, clean rooms
Liked: Very comfortable, big and clean. Kids loved the rooms. Bright room lights. Lots of storage. Can connect to Netflix. Noontime checkout is a bonus.
Disliked: Nothing big I didn't like. Conceirge staff could be smilelier. There was a 'pay to park sign' and it wasn't clear if I had to pay to park. Either way, I only noticed it during check out and my car wasn't towed or ticketed.