Aloft Phoenix-Airport Guest Reviews
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5.0 miles from Phoenix centre |
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Judy Tue, 28 January 2025
Very good
Liked: The location is convenient to Sky Harbor. Beds were very comfortable
Disliked: Walls were a little thin, could hear people next door. Also airport shuttle does not start till 6am. They are arranged a taxi, $20 flat rate. Only 15 minutes to the airport.
Ennis Mon, 20 January 2025
One and done.
Liked: Service at the bar area was fantastic. Bartender was amazing!
Disliked: Front staff was obviously not happy. Did not greet and acted like I was a bother when checking in. My room key didn't work initially so I had to go back to him to get another one. Never apologized. I asked about the restaurant and he said that I could doordash or get food outside but never mentioned that the bar had snacks such as chicken tenders, etc. SO, I ordered out BUT I could have went to the bar for the food. I bought my reservation through a 3rd-party-site so I didn't know that the airport shuttle didn't run until 6 AM (my flight was at 5:50 AM), so I asked what he could do and he did OFFER to get the Uber for my daughter and I, so for that I was very grateful.
Valerie Sun, 12 January 2025
Good location (for a night...
Liked: Good location to the airport and can take the tram (free) from the airport getting off a 44th street stop the hotel is walkable from there but the area is a little shady so I would only recommend it in broad daylight. Going back to the airport at 5am the hotel provided Uber.
Disliked: The area is questionable and if you want food the hotel bar has microwaveable food but no really good options. Best bet is to order Uber eats or whatever app you use to get a good meal.
Gabriel Wed, 8 January 2025
Comfortable stay, clean rooms
Liked: Very comfortable, big and clean. Kids loved the rooms. Bright room lights. Lots of storage. Can connect to Netflix. Noontime checkout is a bonus.
Disliked: Nothing big I didn't like. Conceirge staff could be smilelier. There was a 'pay to park sign' and it wasn't clear if I had to pay to park. Either way, I only noticed it during check out and my car wasn't towed or ticketed.
Tania Tue, 7 January 2025
Exceptional
Kartik Tue, 31 December 2024
Bad
Snehal Sun, 29 December 2024
Very good
Liked: Clean. Location convenient.
Disliked: No proper breakfast.
Elizabeth Sat, 28 December 2024
Good
Betty Wed, 25 December 2024
Passable
Liked: Way too expensive for a family who cannot submit an expense report. Why do I need to pay for someone behind a counter to microwave a $12 breakfast sandwich.
Disliked: We were told there was a complimentary breakfast. When we went downstairs in the morning to check it out, the clerk told us she had never heard of Such a thing. She even became argumentative and was rather rude in her response To us.
Jessica Wed, 25 December 2024
Very good
Liked: The room was very clean and spacious. The location is close to the airport and would be an easy walk but the neighborhood is a bit sketchy at night.
Disliked: Arrived late at night...the shuttle was down so we took the tram and planned on walking the short distance. The neighborhood was a bit sketchy and we encountered a large group of homeless men fighting in the street. We had to grab an Uber from a closer hotel. Not the hotels fault but I wish the shuttle was an option. Parking is 15 a night too..kinda weird for Phoenix