Parking was problematic.

Liked: The atmosphere.
Disliked: The parking situation sucked.

Superb

Exceptional

Exceptional

Liked: The staff and location
Disliked: Nothing

Exceptional

Unpleasant staff, small rooms. Doesn't...

Liked: The bed was comfortable
Disliked: The front desk staff member was rude. She didn't honor our Booking.com reservation for two rooms and made me rebook the second room on the app while we were standing there. I showed my confirmation for the two rooms and she said to call Booking.com to figure it out. That was unacceptable. She refused to let me speak to a manager claiming there wasn't one on duty. It was 5pm on a Monday. Completely unacceptable customer service. We ended up having to make a whole new reservation and paying for a 3rd room even though I'd already booked the two rooms on my one reservation. Also the rooms were really small and the heat/ac was located directly above the bed and blew directly on you. I had to cover the vent. Ridiculous.

Overall great location, bed comfy...

Liked: Great location, decent bar food, pool table and lounge area.
Disliked: The bathrooms in the lobby were very dirty. Most stalls were clogged. Toilet paper on floor and no paper towels. The tables in the lobby very dirty. Main areas were very unclean. Rooms are very, very small.

Poor

Liked: Nice lobby !
Disliked: I didn't get to stay. I checked in and was told I have to WAIT for my room card. I had a meeting to attend. 10 mins 20 mins no room key. I had to leave. Never receiving my room key. I believe you guys charge me for service I never received.

It was ok

Liked: The decor was ok. Location was convenient
Disliked: Parking valet was backed up so I had to park in the garage around the corner. The steps in the front of the hotel were a little rough to carry my bags up while walking in heels

Exceptional