Aloft Omaha West Guest Reviews
Write a review
2.8 miles from Elkhorn centre |
Write a review
Kristen Thu, 27 March 2025
Superb
Sheryl Sat, 22 March 2025
Great stay, would recommend and...
Liked: Great stay, very clean, staff was awesome! There was a storm related power outage in a nearby town where I live that drove me (and many others) to hotels in Omaha, including this one. The woman at the desk had to be totally overwhelmed, but she didn't show it. She was very friendly, professional and attentive. She did a great job meeting customer needs. The room was great, I had everything I needed. I've stayed at other Aloft hotels before and they are always a great value and never disappoint.
Disliked: There was nothing.
Melissa Mon, 17 March 2025
Superb
Liked: Great conference room for a birthday party!! Love the rooms and the vibe. Also the location was great!
Disliked: The pool was a little small but otherwise no!
Krihaj Wed, 26 February 2025
Exceptional
Liked: Staff was excellent. Especially Emma and Larry!!!
Disliked: There wasn't anything we were disappointed with.
Glover Tue, 18 February 2025
Exceptional
Nicola Thu, 13 February 2025
Exceptional
Michele Thu, 30 January 2025
Fair. Usually have a wonderful...
Liked: Location, clean
Disliked: Loud. Room was next to the elevator. Heard elevator motor and bells most of the night.
Michele Sat, 11 January 2025
Nice stay.
Liked: Location. Quiet.
Disliked: All good
Kalyn Mon, 6 January 2025
Do not stay here. Smoke...
Disliked: Do not stay here- better hotels close by for the same cost. I was a guest on January 1st traveling home to Texas. I was not advised prior that there was a New Year's party at the hotel the night before. My entire room was engulfed in cigarette smoke that they tried to mask with incense. After 30 minutes sitting in the room I had an intense migraine and was falling ill. I got my bags and headed downstairs to leave and relocate to a different hotel. I then noticed the smell in the hallways as well.Larry was nice, went to the room and verified the smoke smell. He did offer me an upgraded room and alcohol vouchers to stay which I declined because I don't drink and I couldn't be in that hotel. He told me he would leave a note and I could reach my 3rd party for a refund. I was then contacted by Joe, the GA. He let me know he won't refund me and he will block my banks charge back because he thinks they went above and beyond for me. Trust the other negative reviews. I strongly advise anyone from staying at this hotel, and any hotel that is managed by Joe in the future. The customer service is very poor, the hallways and rooms were dirty. Knowing they had a party the night before and I was and still am very ill from their hotel- they could have done better.
Christina Thu, 2 January 2025
Good
Liked: It was very clean
Disliked: It had a very metro boy worker feel