Room was not worth $196.00 for a 1 night stay. No windows in my hotel room. Carpet wasn't very clean. I came back to the hotel to get something I had forgotten and ended up falling asleep so my fiancée tried to come up to the room because she was wondering what happened to me. Well that didn't happen because the front desk employees for Aloft said that the room was in my name only, and since she didn't have a key and she didn't remember the room number, they did not allow her access to our room. They told her she could sleep on the side walk. So naturally my fiancée got offended and got highly upset and the cops were called and she was arrested and taken to Orleans Parish Prison and I woke up alone and had no clue what had happened until damn near check out time. The entire issue could have been solved and she could have been escorted to our room if the Aloft personnel would have simply taken a few minutes to go look at surveillance video of me and her checking into the hotel and entering our room together. As well as additional videos of me and her leaving and entering the hotel lobby together at least 3 more times in a 3 to 4 hour period! I'll never stay at an Aloft hotel in New Orleans or worldwide. And I'll definitely not be using ConcertHotels.com. Total waste of money and a show of complete disrespect and common sense on behalf of Aloft employees. Not to mention the additional $130.00 fine we had to pay thanks to the incompetent Aloft personnel on shift early Sunday morning!

Liked: Shower Size.
Disliked: Treatment of my fianceé!

Liked: I can't wait to go again. Aloft is amazing.
Disliked: A/C needs to cool better.

Exceptional

Liked: Great location walkable, big rooms, nice and clean, over all very lovely

Exceptional

I won’t mind staying in...

Liked: Very clean and very nice
Disliked: Nothing I love everything

Nice but needs new team

Liked: Room was nice, paid for corner room extra floor space but only 1 guest chair another chair would have been nice
Disliked: staff was rude, not helpful, didn't know answers and didn't care.

Exceptional

Superb

Exceptional

Good

Will be back

Liked: Location
Disliked: The popping sound in the walls about every 20 minutes