Good

Excellent stay, worth the money

Liked: Location is perfect. We appreciate the spacious room and great housekeeping service.
Disliked: Shower facility needs to be updated to minimize water leak during shower. The person at the reception who checked us in wasn’t very accommodating and friendly but the rest of our encounter with the staff at reception was excellent.

Exceptional

Liked: Great location and price

I dont stay here anymore...

Liked: I lost a blanket (childhood blanket), a very unpleasant experience
Disliked: I lost a blanket (childhood blanket), a very unpleasant experience

adequate to good

Liked: The staff allowed me to check in early and were all very friendly and helpful.
Disliked: Once I checked out and collected my luggage that I left there (thank you), the person that helped me was (for the first and only time) not very friendly.

Very good

It served its purpose

Liked: I like lower Manhattan though not the street the hotel was located. That cannot be helped though. The place was pleasant enough.
Disliked: It was fine. I was ill most of the time there so I was in bed for half the stay.

Superb

Liked: Decor facilities and the staff were great

Perfect location and great value...

Liked: The location was absolutely perfect (near subway stations, 9/11 memorial, food, Brooklyn bridge, etc.). The room was very clean (cleaned daily) and spacious enough for two. Bed was comfortable. Great value for money (for NYC). I highly recommend for a few days trip in New York.
Disliked: - A fridge would not go amiss - Shower was running cold very quickly - The hotel street (not the area, the street itself) was a bit scary at night (but I guess it’s New York)