Exceptional

Very good

Liked: Convenient location
Disliked: Didn't get my security deposit and I had left the room clean. Maybe it takes a few days but so far no deposit was returned

Bullshit

Liked: I really enjoyed the vibe of this hotel, despite the fact me and my spouse weren’t even allowed to check-in due to us needing to be 21 because of th bar.
Disliked: I had made a reservation for me and my spouse for her birthday. We had packed everything up. And went on our way at 10pm. The lady in the front desk wasn’t rude but was very VERY inattentive with me. I had walked in & told her I had a reservation under my name. She looked me up in the system and had asked for my ID. She then told me that we wouldn’t be able to check in because I wasn’t 21 because of the bar even though I told her we weren’t planning to be at the bar there. I get it it’s their restriction and rules. But it makes no sense. Theirs a very easy fix to this aloft. Just have your bartenders ask for ID! Don’t exclude guests who are 18 just because your bar. Wanna make more money then let everyone welcomed 18+!!!

Very good

It was fine except for...

Disliked: The $150 special deposit that was supposed to be redeposit hasn't been

Good location, generally pleasant.

Liked: Decor of room. Pillows great. Like soap,lotion and shampoo dispenser in shower. Good coffee.
Disliked: Breakfast was logo on ad. Assumed breakfast sandwich was not $7 fo $10. Bed extremely soft, back ache in a.m. Throw carpets dirty. Had to wait to check in Noone at desk. Called to desk, no answer however received call back re electric blinds. ( would help if aware at checkin weird little switch unlabeled)

Terrible dishonest and unprofessional behavior

Liked: Nothing I didn’t even get to stay the staff and manager were rude and condescending I didn’t get my refund
Disliked: The staff

Never again!

Liked: Nothing
Disliked: Horrible customer service

Exceptional