Aloft Cleveland Downtown Guest Reviews
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2.5 miles from Cleveland centre |
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Bettina, Garrett, IN Sat, 8 November 2014
Request a room facing the waterfront for a nice landscape view.
Liked: Room had everything we needed. Great use of space, clean, and nicely decorated.
Disliked: Desk called valet for our car to come around. This was during the time of an event being held and some how valet service "lost" the call. What should have been a quick wait turned into a 15 minute one. Next time will not rely on hotel call to valet.
Trevor Mon, 4 November 2024
Will never stay again. I...
Liked: Location.
Disliked: Staff. From the front counter to the gym. They were very rude and not informative about anything. Anytime I asked questions, they seemed annoyed.
Destynee Mon, 14 October 2024
Very good
Liked: The open concept the light and set up
Disliked: Location and staff
James Sun, 13 October 2024
Hotel was clean and comfortable.
Liked: ROOM, AND LOCATION WERE GOOD
Disliked: Limited eating selection onsite. Restaurants on site were expensive.
Bryan Wed, 9 October 2024
Exceptional
Shannon Wed, 2 October 2024
Overall I love staying at...
Liked: Location, room was clean, beds were comfy.
Disliked: I could not close the door in bathroom, NO HOT WATER that morning, Valet was super backed up in morning, had to get own car which was a better option than waiting 45 mins but don't think I should have paid $40 for it.I did tip the valet because was not his fault.
Denis Mon, 30 September 2024
great spot close to town
Liked: Excellent room, great views
Disliked: Signage for car spaces
Schwenk Wed, 25 September 2024
Very good
Liked: location
Disliked: needs light. just for bathroom. no military discount
Joshua Sat, 21 September 2024
Superb
Bria Tue, 10 September 2024
Love Aloft Hotels but bad...
Liked: Love the property and location.
Disliked: I arrived on a night of a storm so I was told most hotels in the area were experiencing a power outage and they were no longer able to accommodate me. They were able to get me a reservation at their sister hotel but upon arrival there, the room was disgusting and outdated. I was told to return to Aloft and they would find a room for me. Upon returning, I still had to wait about a hour to be taken to a room. This was about a 3 hour ordeal after driving 5 hours to the destination. After the initial inconveniences, the hotel was nice and my visit was pleasant. Staff was friendly and seemed to do their best despite the several inconveniences. I spoke to the manager and have yet to receive any restitution for my troubles.
Kimberly Tue, 10 September 2024
Best dog-friendly hit!
Liked: The staff was amazing! I was traveling with my large dog and there is a lot of stress that comes with it! They were kind and welcoming!
Disliked: Nothing! It was great!