Poor

Clean and comfy, non-central location

Liked: Clean and comfortable room, efficient elevators. Staff were very friendly and helpful.
Disliked: Feels a bit out of the way, around 30-40 minutes walk to touristy areas and not directly on a bus/T route so a little walk to public transport. Inconvenient to return during the day due to this, so hardly used the hotel facilities..Probably just Boston prices for this time of year - but at $400 per night, felt very expensive for mid week nights in an out of the way neighbourhood. Suited more to conferences or business travel than general tourist travel. Stayed here as friends had already booked - but I wouldn't stay again. Not unhappy with the stay at all, just didn't feel like great value for money to me.

We enjoyed the convenience of...

Liked: We liked that it was close enough to the seaport and not far from downtown Boston.The Brazilian steakhouse was great and added value to our stay.
Disliked: The overall hotel photos appeared much nicer than in person where our room with a king sized bed was extremely small, especially for the price. There was a mixup with billing which delayed our checkout time and we were inconvenienced with the destination charge which was unclear.Since we booked this hotel back in March 2024, we anticipated a decent sized room with amenities and were surprised at the size of the room. However we were informed upon check-in that we were initially placed in a room for the hard of hearing so it’s uncertain if when we were switched we were given a much smaller room than the photos provided on the website. Again for the cost I would have thought breakfast at least would have been provided but fortunately our visit was for a show and not solely for the hotel. Otherwise it’d be a greater disappointment.

Passable

Superb

Great stay

Liked: The food/drinks area, hot water/hot chocolate were very useful.The car services were quick and easy.
Disliked: N/a

Pleasant

Superb

Liked: The staff was so friendly and helpful.
Disliked: Shower was luke warm and no free parking.

Exceptional

Liked: excellent front desk service