Aloft Birmingham Eastside, Birmingham

This could be such an amazing place. But the rooms, whilst really nice, are pricey. Bar prices really put you off. But biggest issue whilst we were there were the lifts. Three lifts for guests, two of which weren't working when we arrived. The following morning, the third lift was taken out of use, leaving guests to either walk 5/6 floors up/down the stairs, or use the 'staff' lift; cleaners trying to use this lift, and a complete circus trying to get in/get out. I'd really love this place to put everything right, but wouldn't book again until they have. Sorry!

Liked: The rooms, the layout and 'vibe'. Restaurant/breakfast also very clean and sharp - food very tasty.
Disliked: Snack bar and main bar prices completely extortionate - £25 for a bog-standard bottle of house white being one of many examples. Biggest issue - the lifts!

Very good

I will 100% be back!...

Liked: Everything!!! The staff were brilliant and really looked after us. The hotel was clean and the rooms were lovely - the bed was so comfortable - slept like a baby!

Superb

Great value for money and...

Liked: Breakfast was good though there was a shortage of several items at busy times.
Disliked: Control panel for heating/aircon is not in english. The room was boiling hot and it was not clear how to was impossible to reduce the temperature to lower than 18 degrees C.

Great as ever

Liked: As ever, the staff were great, especially the waiting staff who were clearly swamped by an unexpected large booking but remained professional throughout. And compliments to the chef- fantastic steak.

Great Location & very clean

Liked: Location is perfect to go walk to the bullring for shopping. only 20 minute walk down 1 straight road. Breakfast was lovely, and the rooms where very space-ish and clean. There is a lovely pub just down the road for food and also if you wanted to watch any sports called The Gosta Green.
Disliked: The check in was a bit strange. I arrived 5 minutes before 3pm and was told I had to wait till 3pm exactly which alot of other guests where told before me which created quite a que.