Aloft Birmingham Eastside, Birmingham

This could be such an amazing place. But the rooms, whilst really nice, are pricey. Bar prices really put you off. But biggest issue whilst we were there were the lifts. Three lifts for guests, two of which weren't working when we arrived. The following morning, the third lift was taken out of use, leaving guests to either walk 5/6 floors up/down the stairs, or use the 'staff' lift; cleaners trying to use this lift, and a complete circus trying to get in/get out. I'd really love this place to put everything right, but wouldn't book again until they have. Sorry!

Liked: The rooms, the layout and 'vibe'. Restaurant/breakfast also very clean and sharp - food very tasty.
Disliked: Snack bar and main bar prices completely extortionate - £25 for a bog-standard bottle of house white being one of many examples. Biggest issue - the lifts!

I give my stay a...

Liked: I loved the size of the bed, the cleanliness of the entire room and the overall design of the room. Also, I love the fact that once the curtain was drawn and the light was off, it was pitch black. Nice and quiet.
Disliked: There was one bedside light that wasn't working, but that's minor.

Great pace to stay would...

Exceptional

Lovely stay, will stay again.

Liked: The location was perfect for my needs. My bed was great and I had a good sleep. The bathroom and room were clean and looked exactly like in the pictures. Highly recommended and I would stay again.
Disliked: I ordered room service from the limited menu, the pizza was delivered to the room promptly but seemed to have been made in a rush.

Exceptional

Good staff, good room, would...

Liked: Breakfast was good. Small caveat being that if you want your eggs anything but scrambled you have to ask the staff. This isn’t a huge deal if you know to ask, but it seems a little more faff than is needed. The staff were absolutely lovely, really friendly and attentive. My room was comfortable and secure, and I would definitely stay here again if I was in Birmingham.
Disliked: I haven’t any complaints about my stay.