Excellent central location.

Liked: Hot water didn’t work for a while and the lift was out of service but I understand things happen.

Wonderful building, let down by...

Liked: Beautiful conversion of old convent in good location.
Disliked: Disinterested staff (hotel manager, front desk, bar). Focus on convention groups.

Fantastic location but Hotel needs...

Liked: The stel is beautifully located in a quiet location. The building itself is magnificent.
Disliked: The hotel needs a serious makeover! The furbishing, interior is completely worn out. Some serious money needs to be spend here to get the value for money ratio back in sink. The quality of the breakfast was extremely poor for 19 euro per person.

Lovely calm hotel with great...

Liked: Bar and restaurant are amazing, under a glass ceiling in the middle of the hotel. Live piano player until late on a Friday, and the excellent almond and pear pie is free when you order a drink! Great range of imaginative non alcoholic cocktails and whiskeys too. Didn't have the breakfast but the selection looked good. Room is massive and well furnished, as is the bathroom - big sink, all marble everywhere! Mattress was very comfortable and all the towels and linen was very crisp and clean. Decent quality shower gel provided that doesn't dry out your skin.
Disliked: Minor point, but the fittings in the room were a bit tired - loose marble in the bathroom, desk was wobbly. Nothing major though.

Nice location but outdated facilities!

Liked: 30 years ago, maybe 40, it was surely great. It urgently requires renovation, new mattresses, new pillows, and central commands for lights if you don’t want to turn them off 1 by 1.
Disliked: Dry cleaning is only Monday Wednesday and Friday. For a 4* hotel, that’s a bit of a shame. Also, you should provide a real iron instead of something that came from the 80’s.

An excellent stay to complete...

Liked: Excellent hotel with a unique style and architecture. Amenities and staff were more than great. I will definitely recommend it for a visit to the city
Disliked: The coffee makers at breakfast were malfunctioning and weren't available all the time. I would like to have also some options for snacking in the afternoon before dinner service at the atrium bar.

Very pleasant

Liked: Overall service and people
Disliked: NA

Correct

Liked: La propreté et l’architecture + personnel
Disliked: L’insonorisation

Superb