Alexander Inn Guest Reviews
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0.5 miles from Philadelphia centre |
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Hiroki Fri, 24 January 2025
Passable
Michael Sun, 19 January 2025
Very good
Beng Fri, 17 January 2025
Clean, small hotel but with...
Liked: Came with some free drinks. Breakfast was the standard fare. Hotel was generally clean.
Disliked: There was no place to park our car to do the check-in process, and that was very inconvenient. The hotel also directs guests to a parking garage where a discount is promised. Mind you, the parking garage is a good 8 mins walk away. On the day of checkout, we were meant to get a validated voucher for our parking, but the hotel ran out of them. The hotel staff assured us that we could still get the parking discount so as long as we showed the cover of the hotel room card to the staff at the parking garage. However, the parking garage staff said they were unable to validate parking, and it was the hotel's responsibility to do so. We ended up having to pay full price for our parking. This was a very unpleasant ending to our stay.When we followed up with the hotel after the stay, they apologised and asked for the staff members' name. We furnished the time of check out but could not ascertain who the staff was as it didn't occur to us to note that on check out. After that, the communications with the hotel was radio silence.
Brian Tue, 14 January 2025
Disappointing
Marco Mon, 13 January 2025
Exceptional
Marlucy Sun, 12 January 2025
Good for one night stay...
Liked: Good location and friendly staff. Room was well organized when we got there. They were offering complementary drinks for the evening and appetizers.
Disliked: Is an old and simple property. Also very outdated. I couldn’t watch tv. Faucet was very hard to use. Safe was not working. Bed was very small and pillows too. No parking in the property and discount for partner in arming which is a few blocks way still more expensive than other option near by without discount.
Elizabeth Fri, 10 January 2025
Exceptional
Liked: Warm and comfortable good location.
Disliked: Cold coffee in morning at breakfast
Adam Mon, 6 January 2025
Convenient Location but Mediocre Stay
Liked: This place is about being in a great location at a reasonable price. If you're willing or able to spend a little more for something more comfortable in the same area, I'd recommend it.
Disliked: The beds are stiff. They are just mattresses on top of a wooden frame. If you like a stiff bed, this may be the place for you but, otherwise, I'd look elsewhere. I also had trouble accessing the room with my room key despite it unlocking the door and giving me a green light. I learned you had to pull the door towards you before inserting the card and then I could get in. The hotel staff assisted me with getting in one night but did not give me this solution as they must do it intuitively. Otherwise, I hardly interacted with the staff. Also, the cocktail social, while nice, was not overly social and I only did it one night- unless you're in the area already, I'd skip it. And the breakfast was pretty sparing (the croissant I got was stale). I got breakfast elsewhere on my second morning.
Andrea Sun, 5 January 2025
Good
Lawrence Thu, 2 January 2025
Overall nice stay but could...
Liked: Location and personal comfort. Bed is comfortable and room is spacious.
Disliked: Breakfast was lackluster—coffee was just plain bad. Unable to regulate heat in room and room was quite cold at night.