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Alexander House Hotel & Utopia Spa eeeee - 0745 127 3975
Alexander House Hotel & Utopia Spa, Turners Hill East Grinstead West Sussex, Sharpthorne -0745 127 3975
Area: Gatwick Airport (LGW)
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BOOK ONLINE OR CALL - 0745 127 3975
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (818 Ratings)
2.6 miles from Sharpthorne centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
The boutique 5-star Alexander House and Utopia Spa is just 6 miles from Gatwick and close to M25 junction 6 and M23 junction 10. It offers luxurious rooms award-winning spa facilities free Wi-Fi free parking and a choice of restaurants and bars. Set in a country house surrounded by 120 acres of parkland rooms at Alexander House feature large beds and marble bathrooms many with Victorian baths double showers or oversize baths for 2. Rooms also include designer toiletries bathrobes and slippers. Guests can relax in The Utopia Spa subject to a surcharge which features plunge pools a yoga studio and a wide range of beauty treatments. There is also a gym fitness suite and tennis courts. The AG's 3-Rosette restaurant offers fine dining Thursday through to Sunday while the Reflections Restaurant which is open all week overlooks the courtyard and has its own champagne bar. There are terraces for al fresco dining and various luxurious lounges.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hiking
` Cycling
` Heating
` Fax/photocopying
` Wheelchair accessible
` On-site parking
` indoor pool
` Accessible parking
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Heated pool
` Massage services
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Emergency cord in bathroom
` Wine/champagne
` Fruits
` Pet basket
` Pet bowls
` Outdoor furniture
` Yoga classes
` Fitness classes
` Personal trainer
` Sun loungers or beach chairs
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Electronic room key
` balcony/terrace
` CCTV security in common areas
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Tennis court & equipment
` Tour services
` Accessible toilet
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Valet parking (charges may apply)

Alexander House Hotel & Utopia Spa Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Michael Wed, 13 November 2024

review of hotel Alexander

Liked: we liked how our dog was made very welcome the spa is amazing all very clean loved the outside jacuzzi toiletries are really nice quality
Disliked: we felt it was too much to charge for waitress service how else was we to get our food the continental breakfast would be tastier iff cheese & hams were on the menu

5

Exceptional - 5.0 out of 5

Kenny Thu, 7 November 2024

Exceptional

Liked: Everything was perfect

5

Exceptional - 5.0 out of 5

Plamen Sun, 3 November 2024

Exceptional

4

Very Good - 4.0 out of 5

Lesley Sun, 3 November 2024

Overall we had a lovely...

Liked: Hotel was nice and clean, very luxurious,
Disliked: The food for breakfast was not as good as we expected. And also the afternoon tea could have been more exceptional than it was for the price.

5

Exceptional - 5.0 out of 5

Robert Wed, 30 October 2024

Definitely one of the best...

Liked: The general vibe of the hotel is fantastic
Disliked: The elevator needs upgrading

5

Exceptional - 5.0 out of 5

Scott Wed, 23 October 2024

excellent

Liked: everything, no faults

0.5

Poor - 0.5 out of 5

James Sat, 19 October 2024

not a 5 Star experience

Disliked: Definitely not a 5 Star experience. I stayed in the Spa Suite room called Oak. The room cost £423. It had No Air Conditioning. The room is above the Pool/Spa area, as you could really feel the heat, it was way too hot, with only a basic Fan I had to take out the wardroom. No bottles of water in the room, or a Fridge. I asked for an ice Bucket to take to the room, but reception told me they had no ice, as the machine was broken. The mattress is two singles pushed together, it dips in the middle and you can really feel the springs, it definitely needs replacing. Due to the old mattress and the hard Springs, along with the heat with no Air Conditioning, I didn’t sleep well at all. I phoned reception in the morning to ask for late checkout at 12, and was told “ No, someone had paid for early check in at 12, so I had to be out by 11”. I told reception I wasn’t happy with my stay, and would be leaving a 1 star review. She didn’t even ask why, just said sorry. I wish I booked the Holiday Inn down the road, much better service, better beds, they have Ice and you can check out at 12 like most decent hotels. Avoid.

4.5

Wonderful - 4.5 out of 5

Austin Thu, 17 October 2024

Superb

5

Exceptional - 5.0 out of 5

Annie Tue, 15 October 2024

Excellent spa and hotel

Liked: We love coming to this hotel. The spa is incredible and the whole experience so much fun!
Disliked: Air conditioning would have been lovely.

0.5

Poor - 0.5 out of 5

Frances Mon, 14 October 2024

Disappointing stay.

Liked: To be honest, very disappointing and not much to like.
Disliked: Didn't like dated dark Spa. Rude girl we asked to show us around. Only outdoor hot tub looks fabulous on website but in truth just overfilled with people all the time. Indoor spa too cool. Supposed to be a top hotel but no room service food available when we came in 9.30pm except for dried cold sandwich. Completely over priced. They need to learn from the likes of Fairmont Windsor with food, spa and courtesy. Over charged us in final bill by adding two breakfasts that we never had and added a random bar meal that we also never had. No explanation as to why.

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Alexander House Hotel & Utopia Spa Turners Hill East Grinstead West Sussex, Sharpthorne