Very friendly staff; the room was fabulous; had a wonderful time!

Liked: Good location; easy access in spite of road construction.

Good

Very good

See above

Liked: Location
Disliked: Breakfast was not provided as advertised by Booking.com. After showing Marriott my confirmation, I was advised that booking.com was wrong on their site. Housekeeping didn’t come one day, other days had to ask for towels, toilet paper, shower gel. One gentleman at front desk was rude.

Exceptional

Good

Good location, great staff, desperately...

Liked: The location to Balloon Fiesta. The staff was friendly, helpful and always smiling.
Disliked: The facilities were tired, old, in desperate need of updating. We hear there is a big renovation coming next month..Nov 2024.

Bad

Liked: I booked a room with breakfast included in the price, but they charged me again when I had breakfast there. Now, neither the hotel nor Booking.com wants to reimburse me, and Booking.com does not want to help in this matter. I am seriously considering whether to still use Booking.com for future bookings. The hotel did not even provide an invoice while checking out and it's already more than a month since I am requested them.
Disliked: Charging for breakfast when it was already included in the price. No invoice provided and no help from hotel or booking.com

Good

You need to add that...

Liked: Great location to attend the balloon festival
Disliked: Staff was rude and policies are not posted