À part from the first...

Liked: Love the place it’s really confortable not close to the station but really nice decoration
Disliked: The first night I had kids running above my room terrible! I complain but the receptionist this evening refuse to accept that was from this room . The problem was sold next morning .

Very good

Very good

Very enjoyable

Liked: Great location and room had ample space.
Disliked: Would have liked a shower.

Good

Exceptional

Very good

Excellent

Liked: Loved our room as very spacious with hallway and dressing room. Loved the decor and quirky lift , bathroom excellent and all very clean.
Disliked: It would have been great to have some tea/coffee in the room as we had mugs and a kettle and had to buy tea and milk.

the hotel staff didn’t care...

Liked: the gothic romantic style
Disliked: the room was super cold!!!! we asked the reception to turn on the heating and even though we explained to them how cold we were especially the kids they told us they couldn’t turn it on !!! we ended up sleeping with our warmest clothes on the whole family just to be able to sleep at night!!also the room was quite big -bigger than normal rooms with e separate room with a single bed AND a baby cot for my children and they made us paid extra money because we had 2 kids ! i mean why charge us extra for the baby since the room had a separate room with an extra single bed and a baby cot !!!!!!!!!!!!! i could paid these amount for a better hotel with breakfast in the city centre close to famous spots!!!