Limited services

Liked: Clean, friendly
Disliked: Staff/reception were there only 10-6: pm

Very good

Liked: Great location
Disliked: Check in times a bit limited

Superb

Liked: Great location near the centre of Hamburg

Very good

Liked: The location was excellent, the rooms were clean and the beds were very comfortable. The staff, when present, were friendly and helpful.
Disliked: The reception staffing was very limited and so check in was only during very limited hours. The hotel provided 1 set of physical keys but required us to give credit card details for a €50 deposit to take a 2nd set (it was a twin room for business, so we needed 2 sets). This was not taken as a card machine deposit like I expected but they copied my card number and security key onto a piece of paper and this they would use if we didn't return the keys. This is very unsafe in terms of CC fraud and made me feel very uncomfortable. I will now need to change my credit card due to security risks which is a hassle I could do without. I do not know what would happen if you lost the keys outside of the very limited reception hours, as there was no body there after 1800, I expect you would have to find another accommodation which could be difficult or impossible.

Definitely value for money especially...

Liked: Very clean; great location; prompt response to messages from hotel staff.

Very good

Due to my other hotel...

Liked: The location is amazing for under €1000,-, very small room but enough for me.
Disliked: It was very hot in the room, but can be solved by leaving the window open.

It’s not a hotel as...

Liked: It was convenient to explore the city. Easy walk to city centre and sights and lots of food options immediately outside on street. Once you checked in you have a key and can come and go as you please.
Disliked: Front door was locked until specific times when reception was open. Outside that time you could not contact provider by any means. Taxi won’t deliver because street is walking only. We walked from Dammtor station with three bags. Restaurants nearby see lots of stranded visitors at this hotel. Expensive for this inconvenience. Bathroom worked but very very small. Felt that description did not match what we found.

Passable

Liked: Location is wonderfulllllllll :)