Aiden by Best Western Scottsdale North, Scottsdale

Aiden by Best Western Scottsdale North Guest Reviews

Overall Average Score:

Excellent (4.45 out of 5)

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Very good

Liked: Good

Poor

Liked: Beautiful property
Disliked: I liked the clean room and the properties were beautiful but not worth the money if you can only stay in you damn room or ina 105= jacuzzi. First and foremost this whole entire week I have been booking and staying at beautiful resorts. When I begin to book my stay I do not allow writing in my booking .com.or hotel.com preference that the "ONLY REASON I AM reserving here is due to their listed amenities which is a HEATED POOL. Which at all times should be at 74° to 85°. Not only this hotel which the manager blamed somehow and then had a real hard time taking any sort of action or responsibilities. Not only did I come with 5 pool commercial grade thermometers (602) 857-4443 ensure the testing was properly... Their pool man stuck his foot in the water and said it was 87.So since I made it very very very clear that I was only staying there for the amenities they offer and should be functional... They alllll blew me off ... Only one property gave me some weak ass discount.thisnhappenednatbALL properties managers lied to me like Samuel Grider at the Aiden Property.. he said he would be in with his pool worker as UM hello priority paying guests cannot use the amenities they paid for .... They don't care.. if they don't like you making logical point or are unable to give a reasonable answer they use their leave their property card... I wish they would have .I have one more property that I hope to God is not full of shit with me luck honey 0

Exceptional

Very good

Staying here will make you...

Liked: The entire staff is so exceptionally helpful. It’s very updated and great interior to the room which is overly comfortable. I loved my stay.
Disliked: Nothing

Great!

Liked: I don’t know how to say her name faerie and Chris did a wonderful job finding me the room I wanted. Lots of windows and sunshine very clean! Thankyou so much. I will be back. And the grounds outside nice and clean pool area very clean and nice
Disliked: Bigger garbage cans in room. More shampoo and lotion

Exceptional

Liked: Didn’t have any food there. I had a procedure done at the hospital. It was so convenient

Not fancy, but comfortable and...

Liked: Great beds. Like that there is a drawer in the sink vanity
Disliked: Lighting could be brighter in the living room area

Nice place to stay and...

Liked: Good
Disliked: Everything

Never coming back

Liked: Your staff was friendly
Disliked: $150 dollars for incidentals all because I booked through a 3rd party, the lady at the desk told me its usually $200 for booking through a 3rd party. If you don't want your guests using a 3rd party to book then don't have a 3rd party as an option. Even the Hampton Inn charges $20 dollars regardless of where you book and their rooms are 10000X better than yours. Also your breakfast was disgusting. Literally spend $20 dollars just to throw the food away. Just a side note the Hampton inn includes breakfast with your stay and it's actually good food. Just the price of incidentals alone is the reason I'm never coming back and I already left a poor review on Google about it.