I am mortified to have spent three nights here. The website completely misrepresented this place as a hotel, not a hostel. We were to have a queen bed, and we had a full at best for two people. No hot water. No amenities. Dirty. I would not recommend this place to my worst enemy. Talk about putting a damper on our trip to Outside Lands. We were certainly looking to save money but never would have believed that this place could stay open and charge people any amount of money to stay there. Should be ashamed.

Liked: Avoid at all costs. This place is ridiculous.
Disliked: Nothing.

Perfect stay, location and very...

Liked: Location is perfect, 3 blocks away from downtown and just across the street from the BART Civic Center station (you can take the BART train to/from the airport which is super handy). Wi-Fi was super stable: I had a 8-hour online meeting for final project review in Europe and it worked flawlessly which was amazing. Compared to just 5 month before, in my previous trip, the neighborhood is also much safer at night with police and city workers always around. The staff and even the owner himself are super friendly and accommodated all my requests, this and many other times.

Poor

old school stay

Liked: hotel location
Disliked: old school hotel

Very good

Cheap and decent

Liked: I liked the lobby and the comfortable feeling when I walked in. The jukebox’s were cool. The help was good and friendly. The elevator came quickly. I also liked the temperature in the room and no noisy heaters going off and on. I slept well.
Disliked: The bathroom had no room to set anything down such as makeup or curling irons or brushes. The location of the hotel is not good because of the homeless people taking over the location. I wouldn’t recommend walking outside in that area

Superb

Poor

Liked: Historical building
Disliked: No air conditioningpoor to no tv reception Very noisy nite lots of bums

Gret location, staff, few blocks...

Liked: Location, staff, few blocks from downtown, Bart metro Civic Center is right across the street. I have come here regularly up to 4 times a year for 12 years, good value for money. It is walking distance to Ferry Building, Financial District, Chinatown/North Beach, Japantown and many other attractions, countless restaurants, Caltrain station (in case you wanna go South towards Palo Alto, Mountain View, etc.).
Disliked: You need to be prepared to the recent (post-pandemic) massive homeless and drug addicts presence around the Civic Center area, including this hotel during the night. They are generally harmless but it is sad/disturbing to witness such desperation. You need to know it in advance and be prepared to handle it.

Exceptional