Everything was perfect and five...

Liked: Very good experience all around
Disliked: Minor issue with toilet flush room 311, otherwise everything top class

Exceptional

Exceptional

Breathtaking

Liked: The scenery was awesome even though it was raining with overcast Staff where brilliant, nice and relaxed with a very chilled out atmosphere
Disliked: There isn't anything bad for me to say, was a wonderful experince

Beautiful Scenery

Liked: Staff were very friendly, very helpful and could not fault them. Views from our room were fabulous, Spa was very nice also. Didn't book a treatment as they were booked out but we had access to Thermal Suite which was nice. The courtesy bus was very handy, dropped us into Killarney for a few drinks, Brendan, the driver was very friendly.
Disliked: Food portions were small in Heights Lounge Restaurant, very nice food, but we were still hungry after main meal. Disappointed with the breakfast also, I got full Irish, with scrambled egg, very bland and a couple of items on the plate were tough to eat, and not really what I was expecting from a 5 star.

Just awesome service

Liked: This hotel is amazing, the service the staff the view everything is just great. They upgraded my room for a birthday and the lakes view is just amazing, it makes 90% of atmosphere. Everything is so clean, the food is so great, took breakfasts they are so tasty and the view again is stunning. The spa is great, I recommend to try it for sure there. The girls in reception are so polite and nice) So thank you for such an amazing holiday)

Hotel was top class. Room...

Excellent experience between the lake...

Liked: I like everything about this property. From the beginning to the end. Welcoming and very friend , especially staff especially Maria. It was my birthday the day we arrived and Maria gave us an upgraded room, very fancy and comfortable and big size, which was a nice touch. Our suitcases were brought to our room by a very friendly Porter. The dinner was a fantastic atmosphere in cozy restaurant and very friendly staff (Haydee and Ayon). Food was to die for and excellent service with a good manners. Haydee brought a little birthday surprise too, it was very nice of her. Next day spa and massage experience by two Anna’s. A fantastic service. The last day before our departure and long journey back home to Wexford we went to get a coffee and scone and we got such an excellent service by Maura. That Lady knows the excellence and professionalism in hospitality, how to treat guests well . She made our day. My summary will be excellent job everyone. I will start saving money for the next trip to Aghadoe. See you soon.
Disliked: Small touches only, some of the bulbs in our room, also spa, (steam room) did not work. I used to work in hospitality, so I can see small things. One of the rooms in the spa ( aroma room) was not working, was cold and unpleasant. The receptionist Andrea said they are all working, a bit disappointment but overall all the three rooms we went to were great experience. Don’t feel bad after these comment, I am very fussy about do it right or don’t do it if you don’t want it. In 5-star hotel staff must see bulbs that don’t work and not working spa room .

Very good